How do I set up OktoRocket to recognize rollover with Mitchell 1 or RO Writer?

In order to get Rollover working with your SMS, you will need to start tracking tickets by Status Description. OktoRocket uses statuses to know when a ticket is sold. It then attaches a sold date to your tickets once it sees a sold/authorized status applied to a ticket. It can then use those sold dates to account for rollover.

Updated on: 18/06/2024