How to assign a default Technician in Mitchell 1
Open the ticket you are looking to set a default technician for. Click "Options"
Select the Default Technician for Labor
Click "Done"
On the next sync, OktoRocket should pick up a tech for the ticket.
Select the Default Technician for Labor
Click "Done"
On the next sync, OktoRocket should pick up a tech for the ticket.
Updated on: 18/06/2024
Thank you!