OktoRocket Helpdesk
English
Go to website
Back
Articles on:
Onboarding Questions
Guidance on setting up and getting started with OktoRocket for new users.
Is there a video to watch regarding navigating through OktoRocket?
Some readers
What is the first thing I should do to get the most benefit?
Schedule a call with us to get the initial questions answered! You can schedule an overview meeting here: OktoRocket Overview
Some readers
What is the price for OktoRocket?
OktoRocket Pricing Looking to understand OktoRocket's pricing structure? We've got you covered! Here's a breakdown of their per-shop model: First Shop: $197 per month Additional Shops: $147 per month each
Few readers
How Long Will It Take to Get My Login Credentials?
How Long Will It Take to Get My Login Credentials? TekMetric, Protractor, Shopware customers: If your integrations are turned on, expect your login credentials the next business day after filling out the onboarding form. This is because data needs to sync from your SMS system to OktoRocket, which is an overnight process. Mitchell 1 and RO Writer customers: You will receive an email with instructions to schedule an install with a support team member after fillin
Few readers
How to sign up for OktoRocket training
Get Trained on OktoRocket! Want to learn more about OktoRocket, whether it's a basic overview or something specific to your needs? We've got you covered! Sign up for training easily through these steps: Contact Support: Reach out to our friendly support team through your preferred method (phone, email, etc.). Schedule Your Training: The support team will provide you with a meeting scheduler link. Click the link to choose a time that works best for you. That's it! You'
Few readers
How/When do I contact OktoRocket Support
Contacting OktoRocket Support There are several ways to reach OktoRocket support: Email: support@oktorocket.com Chat: Use the blue chat bubble at the bottom right corner of the site Phone: Call us at 615-288-6508 Our support line is available from 9 AM to 5 PM CST, Monday to Friday. If support is not available, we will address your inquiry as soon as possible.
Few readers